Frequently Asked Questions
- Can I have online sessions? - Yes of course! At the moment the majority of my clients are online as this seems to be an accessible and user friendly way of working. However, I am able to offer a limited number of face to face sessions in Dudley, West Midlands, where I am based. Please get in touch for more information and to discuss any access needs.
- Are my sessions recorded? - Definitely not!
- Can I see you in the evening or at the weekend? - Yes, where available.
- How does payment work? - I request payment ahead of sessions by bank transfer.
- Will you accept a block booking? - Yes, if you'd prefer a block, that's fine!
- What happens if I can't come? - I ask for notice wherever possible and will always try and work with you. Same-day or very short notice cancellations would usually mean full or partial payment, but I appreciate sometimes things are challenging!
- Will my sessions be confidential? - Yes, everything we talk about is confidential unless I feel that there is a serious risk to you or someone else.
- Do you keep notes about me? - Yes, I do, but they are anonymised (I never refer to clients by name in the notes I keep), and securely stored according to the UK GDPR.
- If you have any other questions please get in touch using the contact form
